Nokia dead phone USB flashing with Phoenix Service Software

Also known as

• Nokia dead USB with Phoenix Service Software
• Nokia repair flash using Phoenix Service Software
• Nokia dead phone flashing howto Phoenix Service Software

 Notes

• Phone battery should be charged (check it in another phone)
• It is recommended to close all applications (on computer)
• You may lose any warranty by flashing the phone
• Even though the pictures show the flashing of a Nokia N8-00, this procedure applies to all BB5 Nokia phones
• Phoenix does not check the firmware version of the phone, and downgrading the firmware could lead to the phone not turning on; therefore use the newest firmware available

 Dead Nokia phone flashing procedure

1. Remove phone from cable. Make sure it is turned off. If it is neccessary, remove and insert battery.
2. Extract downloaded firmware into the "Products" folder of Phoenix program files directory (like in "C:\Program Files\Nokia\Phoenix\Products\RM-XXX").
3. Run Phoenix Service Software as administrator. (Windows Vista, 7: right click -> run as administrator; XP: login with administrator privileges). Select "NO CONNECTION" as connection type.



4. Select "Open Product" option in "File" menu.



5. A window will appear, select the mobile phone. The product code of the mobile phone is on the sticker under the battery. (Usually RM-xxx)



6. Select "Firmware Update" option in "Flashing" menu.



7. Press "..." button on the top-right corner of the window to select the language pack / product code You want to flash on phone.



8. Now select the product code / language pack You want to flash on phone, and press OK button.



9. Tick Dead phone USB flashing.



10. Press "Update Software" to start the firmware update procedure.
If phone does not turn on after software update, try again the procedure, and press "Refurbish" instead of "Firmware Update"!
 


11. Follow the instructions: (if that method doesn't work, press OK, then press power on button on phone and right after connect the usb cable)



12. Phone firmware update process should start.



13. When the update process finished, a window will appear: "Firmware updating succeded."



14. Remove phone from cable, and try to turn it on. It may happen that the phone doesn't turn on. Hardware error, firmware downgrade or bad certificate could cause that problem.